Service Beyond the Sale: How Steffes Supports Your Site

That’s why at Steffes, we believe service is the ultimate answer.

Producing quality equipment is only part of the equation. When challenges arise, operators need confidence that someone will answer the call, show up quickly, and have the expertise to solve the problem. That’s the commitment we make to every customer.

Steffes products are designed and built to serve you for the life of the well, and we proudly stand behind them. If something does go wrong, our goal is simple: boots on the ground and parts in hand.

To fulfill that promise, we have a growing team of trained service technicians strategically located throughout the Anadarko, Bakken, Eagle Ford, Rockies and Permian. They’re equipped with fully stocked service trucks, including bucket trucks, and are ready to respond when customers need them most.

Proactive Service That Prevents Problems

The best service call is often the one that never has to happen.

That’s why many operators take advantage of our Preventative Maintenance Contracts. Like an oil change for your vehicle, these planned site visits help identify worn-down equipment and potential issues before they become costly failures.

During each visit, our technicians work through a detailed checklist, evaluating equipment performance, identifying components that may need replacement, and helping customers maintain compliance. The result is fewer unexpected shutdowns, reduced downtime, and a lower likelihood of costly site shut-ins.

Preventative maintenance isn’t just about fixing equipment; it’s about protecting your site and production.

Extending Equipment Life Through the Flare Rebuild Program

When equipment has years of service behind it, replacement isn’t always the only option.

Through our Flare Rebuild Program, Steffes helps customers restore aging flare systems at a lower cost than purchasing new equipment. Our team carefully evaluates existing components, reusing and recycling parts whenever possible while maintaining performance and reliability standards.

It’s a practical solution that reduces waste, lowers costs, and supports sustainable operation goals.

More Than Technicians

Our service team does far more than install and repair equipment.

They provide in-field training, support equipment startups, and serve as a direct connection between customers and our engineering and sales teams. By bridging the gap between field operations and engineering expertise, they help customers find solutions faster and resolve site challenges more efficiently.

Whether it’s troubleshooting an issue, optimizing performance, or identifying opportunities for improvement, our team of professionals is focused on delivering value long after equipment is installed.

Growing to Meet Customer Needs

As the industry evolves, so do we. Over the years, our team has continued to expand its service team, equipment, and capabilities to better support customers in the field. We’ve invested in additional personnel, enhanced service offerings, and broadened our ability to provide comprehensive support across the regions we serve.

Exceptional equipment deserves exceptional service.

At Steffes, service isn’t an add-on. It’s our promise. One we are committed to keeping every day, on every site, for the life of your well.

Let us serve you ➡️ https://steffesoil.com/sales-service/